Welcome to GoandGlobe. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.
By accessing our website, submitting enquiries, making bookings, or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that can identify you directly or indirectly, including but not limited to:
- Full name
- Email address
- Phone number
- Postal address
- Government-issued ID details (if required for travel bookings)
- Payment and billing information
1.2 Non-Personal Information
We may automatically collect non-personal information, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website or source
2. How We Use Your Information
2.1 Use of Personal Information
We use personal information to:
- Provide and manage travel services
- Process bookings and payments
- Communicate booking details, updates, and support
- Verify identity where required by suppliers or authorities
- Improve customer experience and services
- Comply with legal, regulatory, or governmental requirements
2.2 Use of Non-Personal Information
Non-personal information is used to:
- Analyze website performance and user behavior
- Improve website functionality and content
- Monitor usage trends and security
3. Sharing of Information
GoandGlobe does not sell or rent your personal information. Information may be shared only in the following cases:
- Service Providers: Airlines, hotels, transport operators, payment gateways, and other partners strictly for service fulfillment
- Legal Obligations: When required by law, regulation, court order, or government authority
- Business Transfers: In case of merger, acquisition, or asset transfer, your data may be transferred as part of business continuity
All third parties are required to maintain confidentiality and data protection standards.
4. Data Security
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no internet-based system is 100% secure. By using our services, you acknowledge and accept this risk.
5. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or regulatory obligations
Once data is no longer required, it is securely deleted or anonymized.
6. Your Rights
As per applicable Indian laws, you have the right to:
- Access your personal information
- Request correction of inaccurate or incomplete data
- Request deletion of personal data (subject to legal obligations)
- Object to certain processing activities
- Request data portability where applicable
Requests can be made by contacting us using the details provided below.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance website performance and user experience. You may control cookie preferences through your browser settings. Disabling cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites. GoandGlobe is not responsible for the privacy practices, content, or policies of external websites.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
GoandGlobe reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services indicates acceptance of the revised policy.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, contact us at:
GoandGlobe
đź“§ support@goandglobe.com
